Get in Touch With Us
You must be 18 or older to gamble, and 21 or older in some states and at some sites. Check the minimum age that applies to you and to the casino. This page explains how to contact the Top 10 Bitcoin Casinos team, what we can help with, and what we can't.
Who you are contacting
Top 10 Bitcoin Casinos is an independent comparison site covering crypto casinos open to US players. We are not a casino. We don't hold player accounts, handle deposits or withdrawals, or make decisions on behalf of any operator. If your message is about a specific account, the operator is the only party that can help.
We have not published a staffed contact channel on this page, and we don't list a phone line or street address. Use the contact link or form in the site menu or footer, if one is shown. We would rather say that than invent details that might not reach us.
What we can help with
- Corrections. Bonus terms, supported coins, withdrawal limits, and licensing details change often. Our listings were last checked on Oct 1, 2026. If you spot something outdated, tell us which page and which detail, and include a source if you have one.
- Questions about our reviews. If you want to know how we rate sites such as BetPanda, CoinCasino, or Cryptorino, we're happy to explain our approach. We review and verify publicly available information. We don't claim to have deposited, played, or withdrawn at these sites.
- Suggestions. Tell us about a coin, a feature, or a type of guide you'd like to see.
- Business or editorial enquiries. Introduce your organization and what you have in mind. Commercial relationships don't decide rankings, and commission can't buy a higher position.
What we can't help with
- Account disputes. We can't recover funds, unlock accounts, or speed up withdrawals. Contact the casino's own support first and keep records of your transaction hashes, wallet addresses, and chat logs.
- Legal or tax advice. Gambling winnings and crypto gains can be taxable in the US. Rules differ by state, so consult a qualified tax or legal professional.
- Ways around restrictions. We won't advise on false details, state geoblocks, or bypassing identity, anti-money-laundering, or sanctions checks.
What to include in your message
- The page address or the name of the casino you're asking about.
- What you think is wrong or what you'd like to know.
- A source or screenshot, if you're reporting a change in terms.
- Don't send private keys, seed phrases, passwords, or full wallet backups. We will never ask for them.
A note on offshore play and legal standing
Crypto casinos serving US players are almost always offshore and licensed in places like Curaçao or Anjouan, not by a US regulator. Online casino gaming is legal and regulated at state level in only a few states, such as New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware, and Rhode Island. Those regulated operators don't run on crypto. For most other readers, offshore crypto casinos sit in a legal grey area. Operators may also restrict certain states, so check your own state's laws before you play. Our guide to non-GamStop casinos covers a UK-facing topic and is not about US rules.
Responsible gambling and where to get help
Gambling can lead to losing money, and crypto price swings add a second layer of risk. Only play with money you can afford to lose. Never chase losses. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators.
If gambling is causing you stress or harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. If you mention this in a message to us, we will point you to support resources. We can't provide counseling ourselves.
Affiliate disclosure
We may earn a commission if you sign up through links on this site. That doesn't influence our rankings or editorial ratings, which reflect our own review of each site's published features and terms.
What to expect after you write
We read the messages we receive and act on verified corrections. We can't promise a reply time or a reply to every message. For account problems, go to the operator directly.